We hope that you are completely satisfied with your purchase from Hancock’s of Paducah , as many customers have for
more than thirty years. If an item does not meet your expectations, return it to us within 30 days for a full refund or
exchange. All goods must be returned in their original state– not cut, washed, or dyed. All sales on Books and Patterns are final. No returns accepted on instructional material. A copy of the original packing list must accompany the return for full credit to be issued. We try very hard to accurately reproduce the colors and textured of the fabrics that are featured in our catalogs. However, paper and fabrics will never match exactly. Please do not try to match thread to these pictures. Hancock’s of Paducah does reserve the right to make changes regarding the prices of the products we offer at any time.
What to Expect
Your computer monitor or the printed page of our catalog will render the image of the fabric in a different way than if you were
holding the cloth. We try to reproduce each fabric with accurate color and pattern detail. Your computer monitor or the printed
page of our catalog will render the image of the fabric in a different way than if you were holding the cloth. We feel sure that
you will not be disappointed in the fabric. If you are, we do offer the option of returning the fabric. For details, see the
guarantee that follows. We will try to provide you with accurate inventory information at the time of your order.
If the product is not in stock, we will try to provide you with the best estimate of delivery as provided from the manufacturer of the fabric.
It should be noted that many of these fabrics are produced outside of the United States and imported. This only adds to the lead
times we experience in receiving the fabrics. If you fabric is in stock we will cut and ship your order within 2 business days.
You can expect delivery based on the method of shipment that you choose upon check out. We hope that the merchandise arrives in
perfect condition. If the parcel is damaged or a mistake has been made, please contact us and we will arrange for a prompt
replacement.
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