If any items do not meet your expectations, please return it within 30 days from the original purchase for an exchange or full refund. Please include a copy of the original invoice with all returns. All items must be returned in their original state. Fabrics may not be cut, dyed, or washed from the original state. We do not accept the return of patterns or books due to copyright law. Refunds will be issued at the end of each calendar month. Shipping & handling charges are not included in refunds.  All special orders are subject to restocking fees. We do not accept returns from items purchased in our retail store. Please send all returns to: Hancock’s of Paducah C/O Returns 3841 Hinkleville Road Paducah, KY 42001 Click here to download a return form.