If any mail order items do not meet your expectations, please return it within 30 days from the original purchase for an exchange or full refund. Please include a copy of the original invoice with all returns.
- All items must be returned in their original state.
Fabrics may not be cut, dyed, or washed from the original state.
- We do not accept the return of patterns or books due to copyright law.
- All special orders are subject to restocking fees.
- All sales final on in-store purchases.
Refunds will be issued at the end of each calendar month. Shipping & handling charges are not included in refunds. We do not accept returns from items purchased in our retail store. Please send all returns to: Hancock’s of Paducah, C/O Returns, 3841 Hinkleville Road Paducah, KY 42001.
Click here to download a return form.