If any mail order items do not meet your expectations, please return it within 30 days from the original purchase for an exchange or full refund. Please include a copy of the original invoice with all returns.

• All items must be returned in their original state. Fabrics may not be cut, dyed, or washed from the original state.
• We do not accept the return of patterns or books due to copyright law.
• All special orders are subject to restocking fees.
• All sales final on in-store purchases.

Refunds will be issued at the end of each calendar month. Shipping & handling charges are not included in refunds. We do not accept returns from items purchased in our retail store. Please send all returns to: Hancock’s of Paducah, C/O Returns, 3841 Hinkleville Road Paducah, KY 42001.

Click here to download a return form.