Are the images accurate and to scale?
We take great pride in reproducing accurate images of our fabrics and all other items.
Color and texture are very important in the selection of item and we take pride in our images.
Sizing is equally important and we try to as accurately portray scaled images. However, paper
and fabrics will never match exactly. Please do not try to match thread to these pictures.
Our qualified staff will be happy to field any questions that you have about an item’s scale or color.
What is the minimum yardage I can buy?
Our minimum cut is 1/2 yard.
Why are fabrics sold in 1/2 yards?
Since our minimum cut is 1/2 yard, our pricing for fabric is structured around this measurement. Prices and quantities reflected on our website, and on all invoices are reflected by the 1/2 yard unit.
Does yardage being sold in half-yards come in a continuous piece?
All yardages are sold in continuous pieces.
What is the expected delivery time for an in-stock item?
Continental US = 7-10 Business Days
Alaska & Hawaii = 8-12 Business Days
International = 15 Business Days
Are there additional shipping charges on batting and batting rolls?
Cases and rolls of batting and are classified as oversized by shipping companies.
Due to this classification there will be $5.00 surcharge to all cases of batting within the continental United States.
A $30.00 surcharge for all cases of batting shipped to Alaska and Hawaii.
How are backorders charged?
All items backordered are not charged until the item has been received and shipped from our warehouse. There are no additional
shipping charges on backorders. If an item remains on backorder for over 60 days you will be notified. We will also notify you
with an expected ship date.
If an item is backorder cancelled what can I expect?
This message appears on the invoice in the unfortunate event that a backordered item will no longer be available.
Often times we are left with this as the only option due to the manufacturer’s decision to not re-print certain fabrics.
All charges accrued in this event will be promptly reimbursed.
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