"I recently visited your store in person after traveling 28 hours on 2 trains and 3 planes plus one hire car. I had to visit, especially after purchasing on line from you for a number of years. I'm not your biggest customer, nor most frequent, and I so appreciated the wonderful service I received in store and that I continue to receive online. Thanks again for the advice, assistance and welcome we received on visiting. And thank you to the kind man on the checkout, Mr. Hancock, for getting our purchases home before we did. Greatly appreciated."